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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Delete My Account
READY TO SAY GOODBYE TO YOUR ACCOUNT? NO WORRIES!
If you're looking to part ways with your My Baby's Heartbeat Bear account, simply hit the friendly ‘DELETE MY ACCOUNT’ button below.
While we do our best to wrap things up within 30 days, please keep in mind that once you make this request, you might immediately lose access to your account – just giving you the heads up!
Feeling okay with this? Give 'DELETE MY ACCOUNT' a click below to initiate our ID verification process. It's our way of making sure we're chatting with the right account owner and keeping your personal info safe and sound.
As soon as we get the nod, our squad will get right on it. We promise to keep you in the loop as we work our magic! While it can take around 30 calendar days to complete, we're aiming to make it snappy.
Account closure does not equate to the complete erasure of your stored information.
We would like to clarify that the right to request account closure is not absolute. Thus, even if you express the desire to have your personal information expunged, specific information retention may be necessary for the following reasons:
Fulfillment of ongoing obligations stemming from prior transactions. For instance, if the data is imperative for upholding contractual commitments regarding previous product purchases.
Adherence to legal obligations. Instances such as preserving purchase-related data for auditing and taxation purposes require data retention. Additionally, to demonstrate compliance with legal obligations concerning this very request, a portion of your information may be retained.
Preservation of records essential for legal claims. Your data may be essential in establishing, exercising, or safeguarding legal rights.
MORE QUESTIONS? Feeling chatty? Reach out to our incredible support team using the Chat option in the lower right-hand corner of any page. Alternatively, you can use our contact form.
DELETING YOUR ACCOUNT MEANS:
- You will not be able to log into your account on the My Baby's Heartbeat Bear Website or App.
- Any and all order history from the My Baby's Heartbeat Bear Website will be deleted.
DELETING YOUR ACCOUNT DOES NOT MEAN:
If you still want to delete your My Baby's Heartbeat Bear account, just click the ‘DELETE MY ACCOUNT’ button below.
DELETE MY ACCOUNT
If you want to know more about your rights in relation to your personal information, please click HERE.
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